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What To Expect At Your Appointment

Thank you for choosing Eyes of York Cataract and Laser Center! In order to provide you with the most efficient and effective office visit, please read the below information:

  • Please be respectful to the staff. Healthcare has gone through a lot of changes. The Eyes of York Team is committed to providing you with premium healthcare, please be respectful if a problem arises. 
  • If later than 15 minutes to your appointment, we will determine if your appointment needs to be rescheduled after we have a discussion with the provider and we assess staffing and clinic flow at that time.
  • Upon entering the office, please check in at one of our kiosks. You will need your Medical Insurance cards and Photo ID to check in for your appointment. If you need assistance using the kiosk, please inform the Patient Care Team and they will gladly assist you.  
  • Co-pays are due on the day of your appointment and can be paid at check in or check out.
  • Insurance referrals are due prior to your visit with our providers. This is determined by your insurance carrier. Your referral may be faxed to 717-767-2013.
  • For your convenience, we verify and bill your insurance company. Please make sure that you understand the plan that you are enrolled in prior to your appointment.
  • We have wheelchair accessible rooms, but you must be able to pivot at your waist to lean into our equipment. If you are not able to do so, we do not have the equipment to fully evaluate your eyes.
  • If you received paperwork to complete in the mail, please give this to the Patient Care Team upon check in.

Understanding Wait Times

There are various reasons why the wait times at our clinic can be more than with other medical appointments.

Estimated length for each type of an appointment:

  • Medical Eye Exams: 1 hour 15 minutes
  • Glaucoma: 1 hour – 1 hour and 30 minutes
  • Cataract or Surgical Evaluations: 2-3 hours
  • Pressure checks for Glaucoma: 45 minutes – 1 hour
  • Refractive Consultations: 2.5 hours – 3 hours
  • Visual Fields: 30 minutes
  • Visual Fields with Doctor Exam: 1 hour

If you have any questions, please contact our office at 717-767-2000. We are looking forward to seeing you at your next appointment!

Refraction Fee Notice

Effective March 1, 2023

There are two parts to your eye examination, which are billed separately.

  • The first charge includes the fee for the doctor to evaluate the health of your eyes. This charge is billable to your insurance company, and also to Medicare.
  • The second (vision) portion of your exam is called a “refraction,” which is a test performed to determine the best corrective lenses to be prescribed for each eye.

Although a refraction is a very important vision test, it is considered a non-medical procedure. Medicare and most insurance plans do not pay for this service, the fee of which is now $60.00, effective March 1, 2023. 

We request that payment for this service be made at the time of your visit. Thank you.

Prescription Fee Notice

Our standard of care for vision prescriptions is one year. In order to prescribe lenses, we require patients have been seen by one of our providers within a 12-month time frame. If you have any specific questions, please feel free to contact us at 717-767-2000.

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